Job Description

Apartment Maintenance Technician

Location: Camden Pointe Apartments - Mocksville, NC

Position Summary

The Apartment Maintenance Technician supports the Community Manager and Maintenance Supervisor in maintaining the community's physical assets, including repairs, apartment turns, preventive maintenance, and property upkeep. This role assists with budgeting, inventory management, vendor coordination, and resident service requests. Flexibility is required for on-call, weekend, and holiday coverage, with potential advancement to Maintenance Supervisor.

Key Responsibilities

• Perform maintenance and repairs involving HVAC, plumbing, electrical, appliances, drywall, pools, and other community systems.
• Complete apartment make-readies, inspections, and move-in/move-out preparation.
• Respond to work orders and resident maintenance requests promptly.
• Conduct daily property inspections and address safety concerns.
• Assist with preventive maintenance programs and inventory control.
• Coordinate vendor services, warranty work, and quality control.
• Maintain community curb appeal and grounds.
• Support emergency response efforts, including weather-related incidents.
• Assist with maintenance scheduling, budgeting, and supply purchasing.
• Participate in required training and safety programs.
• Perform additional duties as assigned.

Qualifications

• Prior apartment maintenance experience preferred.
• EPA Certification (Type II or Universal) required.
• Valid driver's license and reliable transportation required.
• Ability to troubleshoot and repair HVAC, plumbing, electrical systems, appliances, pools/spas, and other property systems.

Skills & Abilities

• Strong troubleshooting and problem-solving skills.
• Knowledge of maintenance tools, equipment, and property systems.
• Ability to manage multiple priorities and respond to emergencies.
• Strong communication and customer service skills.
• Detail-oriented, dependable, and team-focused.
• Comfortable using computers and property management technology.

Physical Requirements

• Frequently stand, walk, bend, climb ladders, and lift 50+ pounds.
• Work indoors and outdoors in varying weather conditions.
• Use maintenance equipment, power tools, and required safety gear.
• Participate in after-hours emergency and on-call rotations.

Benefits

• Medical (HDHP & PPO), Dental, and Vision Insurance
• Short- and Long-Term Disability
• Company-Paid Life Insurance
• HSA and FSA Options
• Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• 12 Paid Holidays (including Birthday Holiday)
• Up to 130 Hours of PTO

About NHE

As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.

Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.

Equal Opportunity Employer (EOE)

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