Job Description

General Responsibilities:

Uses the Point-of-Sale system in the To-Go Shop to itemize food purchases using plate

combinations, issues tickets to guests, takes payment from guests for meals and other items,

and provides the proper change when required. The Checker/Cashier maintains the

checker/cashier station, thanks guests for dining at Piccadilly, and recommends the purchase of

other items.

Principal Duties:

• Reviews daily menu items with cooks and managers.
• Prepares checker/cashier station for restaurant opening by checking equipment and supplies.
• Provides excellent guest service by greeting and engaging guests, preparing orders, requesting feedback on their visit, suggestively selling items, and accurately entering payments into the Point-of-Sale system.
• Verifies change fund at the beginning and end of shift.
• Receives guest meal orders and serves requested items using proper serving techniques and in the standard portion size in appropriate To-Go containers.
• Accurately and quickly enters sales using the Point-of-Sale system. Informs guest of the total amount.
• Properly processes coupons, discounts, and payments from guests.
• Process payments and calculates change accurately.
• Follows all cash control policies and procedures.
• Maintains safety, cleanliness, and appearance of Checker stand.
• Communicates guest feedback to management and team where necessary. Promptly notifies manager on any quality control issues, guest compliments or complaints.
• Suggests other items to be purchased such as gift cards, sundry items, and holiday specials.
• Welcomes and thanks guests for dining at Piccadilly with a friendly smile.
• Maintains proper accounting of credit card and other payment information for verification.
• Correctly completes accounting form(s).
• Maintains a clean and safe environment by following proper food and workplace safety techniques. Monitors To-Go beverage station for potential hazards to guests and notifies manager of broken or faulty equipment or other safety hazards.
• Completes daily and weekly cleaning duties as assigned by the Restaurant Cleaning Program.
• Uses good interpersonal skills to create a friendly and comfortable environment for self and others.
• Performs additional duties as assigned by a manager.

To-Go locations additional duties:

• Sets up, maintains, and breaks down the beverage station, condiment station, and lobby. Maintains cleanliness of sneeze guards and windows.

Physical Demands:

• Good hearing and visual ability.
• Good verbal communication skills.
• Moderate Lifting and carrying items for distances of at least 10 feet.

Frequent exposure to several disagreeable elements of factors such as:

• Sitting and/or standing continuously for up to four hours
• Exposure to hot and cold food items
• Exposure to changes in temperature in entrance area
• Exposure to slippery floors
• Moderate noise levels
• Frequent grasping, bending, crouching, and reaching

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Piccadilly has been in business for more than 74 years for one major reason: our team. From management to hourly team members, members of the Piccadilly team are the best. Many have made a career with Piccadilly. Piccadilly Cafeteria first opened in 1932 in Baton Rouge, Louisiana. Twelve years later, a budding restaurateur by the name of T. H. Hamilton took the reins with hopes of growing the business. Today, we have 30 restaurants, including Piccadilly To-Go locations, and over 80 food service locations all across the southeast. Since day one, our goal has been to serve up homestyle comfort to every person who walks through our door. With guest favorites like Fried Chicken, Carrot Soufflé and our famous desserts, there's always something for everyone at Piccadilly.

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